Blair Health Inc. (“Blair Health,” “we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Statement explains how we collect, use, disclose, and protect your information when you use our mobile application (the “App”) and our services.
1. Collection of Personal Information
We collect personal information necessary to provide our services, including:
- Personal Identifiers: Name, date of birth, email address, phone number, and account credentials.
- Health Information: Self-reported symptoms, medical history, treatment preferences, and any information provided during consultations with healthcare professionals.
- Device and Usage Data: IP address, device type, operating system, and usage analytics to improve our services.
We collect personal health information (PHI) in compliance withOntario’s Personal Health Information Protection Act (PHIPA) and Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
2. Use of Personal Information
We use your information to:
- Provide personalized health assessments and recommendations.
- Facilitate telehealth consultations and coordinate care with healthcare professionals.
- Improve our services through research and analytics (only using de-identified data where possible).
- Communicate with you about your account, services, or updates.
- Ensure compliance with legal and regulatory requirements.
We do not sell or rent your personal information to third parties.
3. Disclosure of Personal Information
We may share your personal information only as necessary:
- With healthcare providers involved in your care.
- With third-party service providers that help us operate our platform (e.g., cloud storage, analytics tools), subject to strict confidentiality agreements.
- When required by law, such as in response to legal requests, court orders, or regulatory obligations.
- With your explicit consent, for any other disclosures not covered in this policy.
4. Data Security and Retention
We take reasonable safeguards to protect your personal information, including:
- Encryption of data in transit and at rest.
- Access controls to limit access to authorized personnel only.
- Regular security audits and compliance checks.
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy and comply with legal obligations.
5. Your Rights and Choices
As a user in Ontario, you have the right to:
- Access and correct your personal information by contacting us.
- Withdraw consent for data processing, subject to legal exceptions.
- Request deletion of your account and associated data, where permitted by law.
To exercise these rights, please contact us at [contact@blairhealth.ca].
6. Children’s Privacy
Our services are intended for individuals 18 years and older. We do not knowingly collect personal information from minors without parental consent.
7. Changes to this Privacy Statement
We may update this Privacy Statement periodically. Any changes will be posted in the App with an updated “Last Updated” date. Your continued use of our services constitutes acceptance of the revised policy.
8. Contact Us
If you have questions or concerns about this Privacy Statement or how we handle your data, please contact us:
Blair Health Inc.
Email: privacy@blairhealth.ca
